Terms of use and purchase.

Live Captions is the provider of the software: it makes the app and supports it. Subscriptions are sold by Polar (polar.sh), which acts as Merchant of Record and reseller: it charges you, sends you the invoice, and calculates and pays the taxes that apply in your country.

When you buy, you also accept Polar’s terms for the payment.

Free: 5 meetings per calendar month, counted in UTC time. A meeting that starts always finishes in full. It includes an assistant trial of 20 questions and 5 notes per month, without automatic mode.

Pro: unlimited meetings and hours, and the assistant with your own OpenRouter key, for US$12 a month or US$96 a year.

Pro + AI: unlimited meetings and hours, plus the assistant, automatic mode, notes and context extraction included with no keys, under the fair use described below, for US$20 a month or US$144 a year.

Prices are in US dollars and taxes are calculated at checkout.

If you go from Pro or Pro + AI to Free, nothing is hidden or deleted: your saved meetings stay there.

The subscription renews on its own at the end of each period, monthly or yearly, and is charged to the same payment method until you cancel it. If the price changes, we’ll tell you before the next renewal.

If you used a discount code, including the tester code, the discount ends when its period is over and the plan renews at the normal price, unless you cancel before. Polar asks you for a card even when the discount covers the full price.

If a renewal payment fails, your plan stays active for up to 7 days while the payment is retried.

You can cancel any time from the app, in Settings › Plan, or from Polar’s customer portal. You aren’t charged again and you keep your plan until the end of the period you already paid for.

Refunds are handled by Polar under its own policy. If something isn’t working, email us at [email protected].

A full refund ends your plan at once. A partial refund doesn’t change your plan.

Pro + AI includes the assistant with a monthly usage allowance that renews on the 1st of each month, in UTC time. If it runs out, the assistant pauses until the 1st or you can use your own OpenRouter key; captions and translation keep working. What you don’t use in a month doesn’t carry over to the next. The Free plan trial works the same way, with its limit of questions and notes.

The included assistant is for understanding your meetings. If it is used for something else, for example as a general AI service, we may suspend the included assistant for that account.

If you use your own OpenRouter key, on any plan, the assistant and the notes at the end use your OpenRouter account. Deepgram is optional with your own account and isn’t included in any plan. Those services charge you directly for what you use, under their own terms; they aren’t included in the Live Captions price.

Use it only lawfully. Do not transcribe or record other people without the notice or consent required by the law of your country or your company’s rules. Do not try to harm the service or access accounts that aren’t yours.

If someone breaks these terms, we may suspend their account.

If we change these terms, we publish the new version here with its date. If the change affects you in an important way, we tell you beforehand in the app or by email. If you keep using Live Captions afterwards, you accept the new version.

Write to us at [email protected].